Last edited by Doushakar
Thursday, November 12, 2020 | History

2 edition of Improving service quality in the Ontario government found in the catalog.

Improving service quality in the Ontario government

Improving service quality in the Ontario government

a workbook for the Ontario public service.

by

  • 339 Want to read
  • 35 Currently reading

Published by Ontario Management Board Secretariat in [Toronto] .
Written in English

    Subjects:
  • Customer services -- Ontario -- Handbooks, manuals, etc.,
  • Quality control -- Ontario -- Handbooks, manuals, etc.,
  • Civil service -- Ontario.,
  • Customer services -- Ontario.

  • Edition Notes

    Other titlesImproving service quality: a workbook for the Ontario public service, Workbook for the Ontario public service, Improving service quality: a workbook for the Ontario public service., Workbook for the Ontario public service.
    ContributionsGibbons, Valerie., Ontario. Management Board of Cabinet. Secretariat., Ontario. Management Board of Cabinet. Secretariat. Strategic Education and Development Branch., Ontario. Customer Service Task Force.
    Classifications
    LC ClassificationsJF1501 .05 1993
    The Physical Object
    Paginationx, 169, [37], 23 p. :
    Number of Pages169
    ID Numbers
    Open LibraryOL21190256M
    ISBN 100777808714


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In the public sector, anyone who is part of a team or program charged with delivering a great web experience, a positive interaction with citizens or potential donors calling your contact center or the developer who writes lines of code with the objective of allowing customers to access relevant, up-to-date information can be recognized as a customer experience professional.

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